Returns

Thank you for your purchase from our store. We strive to provide our customers with high-quality products and excellent customer service. However, please note that all sales are final, and we do not accept returns.

We understand that sometimes items may be damaged or defective upon arrival, and we apologize for any inconvenience this may cause. If you receive a damaged or defective item, please contact us within 24 hours of receipt, and we will work with you to find a solution.

Please carefully review your order before finalizing your purchase to ensure that it meets your needs and expectations. If you have any questions about a product or need assistance with your order, please contact us before making your purchase.

Thank you for your understanding and for choosing our Hitch Studio. To contact us, email info@hitchstudio.com.

 

Shipping Policy

We offer standard shipping for all orders, which typically takes 7 business days to arrive at the destination. Please note that this is an estimate, and actual delivery times may vary depending on factors such as weather, traffic, and carrier delays.

If you need your order to arrive sooner, we offer expedited shipping options for an additional fee. Please select the appropriate shipping option during checkout if you require expedited shipping.

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number so that you can track your package's progress. Please note that it may take up to 24 hours for the tracking information to be updated.

Digital products will be delivered to your email address immediately upon purchase. The email will include a download link where you can download the product to your device. If you have any questions or issues, please email us at info@hitchstudios.com and we will assist you as soon as possible.

If you have any questions or concerns about your order's shipping status, please contact us, and we will be happy to assist you.

Thank you for choosing to shop with us, and we appreciate your patience as we work to deliver your order as quickly and efficiently as possible.